Sage and accounting
What exactly will it write into our Sage company?
Only four kinds of document: projects (per job card or per machine), sales orders for stock issued to a job, credit notes for stock returned, and, if you switch it on, a sales order for services when a job is completed. Customers, items and prices are only read, never changed.
How does invoicing work?
You choose how it works when you go live. There are three options:
- Invoice manually in Sage Evolution, as you do today
- Stage the order for invoicing: each completed job becomes a saved sales order that your team checks and processes
- Invoice automatically: the sales order is processed as soon as the job is completed
Our accountant wants cost per machine, not per job. Is that possible?
Yes. Set the job type to project per machine and link the machine to its own Sage project. Every job on that machine then issues stock to the same project, so its lifetime cost can be reported in Sage.
What if a client is on hold in Sage?
Their on-hold status is read from Sage, and a warning appears as soon as someone opens a job card for that client.
What if the link to Sage is down when the store issues stock?
The request is marked as failed on the job card and in the fulfilment queue. The store and office can see exactly which requests have not reached Sage yet.
In the workshop
A mechanic took ten metres of cable and used six. How is that handled?
The store fulfils the request for ten, and the four unused metres are returned against the same job. Sage receives a sales order for the issue and a credit note for the return, so the job is charged for six.
What happens if two people edit the same job card?
Every save creates a new version. If someone else saved the card after you opened it, you are warned before your changes overwrite theirs. Earlier versions can be viewed from the job card list.
Can we control what clients see on a printout or sign-off?
Yes. There are six print modes, from full cost and selling prices down to no items at all, and you can lock modes you don't want used. The client sign-off page shows only the sections you switch on.
Can mechanics use it on their phones?
Yes. It runs in the phone's browser with the same screens as the desktop, so there is no app to install or update.
Can we see who changed a job, and when?
Each job card has an event log and full version history, showing who created it, every status change and every edit, with dates and times.
Setup
What do we need to run it?
Sage Evolution, a machine on the same network as your Evolution database for the bridge service, and a browser for each user. We will agree where the web app is hosted during setup.
Do we have to import our customers and stock?
No. Customers, inventory items, warehouses, prices and projects are read from Sage Evolution, so there is no second list to maintain.
Can we keep our existing job numbers?
Yes. Set your own job number prefix and the number to continue from.
Can we use our own statuses, job types and checklists?
Yes. They are all set up in settings without any development work.
Buying
How is it priced?
Pricing depends on the number of users and your Sage Evolution setup. Contact us for a quote.
Can we see it before we commit?
Yes. Book a demo and we will walk through a job from call-out to credit note, and how it would fit your workshop.